This 3-day VIRTUAL workshop will train you to become a mediator using the facilitative style of mediation. This workshop will teach you facilitation skills and techniques to enhance communication, conflict resolution, information gathering, perspective-taking, problem-solving, interest-based negotiating, and agreement writing. Some of the topics covered include: confidentiality, mediator neutrality, active listening, the mediation process, and the legal and ethical considerations involved in mediating disputes. The training format includes mini-lecture, video, individual, small, and large group exercises, and coached role-playing.
You must attend all 3 days to receive a Certificate of Completion.
Attorneys can receive 19.5 CLE credits (6.5 per day), two of which (on day three) are ethics credits. CLE credit is administered and provided by the Philadelphia Bar Association.

Advoz: Mediation & Restorative Practices, a Lancaster-based PCM member center offers the following in-person and online trainings, and PCM Members qualify for a discount on Professional Registration ($20+) with coupon code PCMDISC.
See advoz.org/training for updates.
Want to facilitate often transformative exchanges between those who’ve caused harm, and those impacted? Advoz’s Restorative Justice program equips volunteers to help youth who’ve caused harm take responsibility directly with those impacted, crime victims, to cultivate a resilient and responsible generation of young people. This interactive training equips you to facilitate restorative “conferencing” dialogue and to understand the local juvenile criminal-legal systems in which that dialogue takes place.
This course includes online asynchronous components, 2-3 hours of self-directed learning in between live sessions. The introductory Advoz Conflict, Communication & Culture training is also required to receive a certificate, and you will need to register for both trainings separately. Dates/times include:
Learn these distinctive frameworks and how they differ from other approaches in education, workplace management, human services and legal fields, Practice an engaging sample training exercise used for Advoz facilitators and mediators, Hear personal testimonies of the impact of these methods, Meet Advoz staff and facilitators with the opportunity for questions and responses, Explore how you could get involved in the work through volunteering, professional training, and organizational partnerships. This Family and Mediation Edition focuses on how restorative methods positively impact challenging family situations, including custody and divorce. 1 CLE is available for PA attorneys ($40).
This interactive multi-stage training equips you to learn and apply the facilitative mediation model in a range of disputes (neighbors, workplace and more), with a focus and optional second certificate to mediate with families making challenging transitions in their parenting custody, separation and/or divorce.
After an introduction of the major frameworks and skills, trainees will practice effective conflict resolution skills using the Facilitative Mediation model along with legal and ethical considerations for using the process in Pennsylvania.
Sessions Include:
The Family Custody and Divorce Mediation Training builds on basic facilitative mediation to prepare participants to mediate sensitive family disputes. Through trauma-informed approaches, legal frameworks, and advanced role plays, mediators learn to guide parents through custody and divorce conversations that prioritize children’s well-being, participant empowerment and collaborative outcomes. This training equips professionals to serve in Advoz’s family custody/divorce mediation service or to apply these skills in private practice. Note: The CCC and Basic Facilitative Mediation course (32 hours) are required to take this training.
Sessions Include:
Learn to build community and address tough issues and harmful incidents in groups of 5-20 people using a Restorative Circle Process. Drawing from indigenous traditions of inclusive and structured group methods, the Circle Process requires facilitator skills to design, conduct and trust the group’s capacity for addressing its own needs and challenges. Note: The CCC course is required to take this Advoz training. Circle training occurs three consecutive days: Wednesday through Friday.
Go to www.advoz.org/training for more information and updates.